Privacy Policy - Kaouki Hill Resort

At Kaouki Hill Resort, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

- Personal Information: When you make a booking, we collect details such as your name, email address, phone number, and payment information.

- Other Data: We may collect information about your preferences (e.g., dietary requirements for experiences) and details provided during inquiries or communications.

- Website Usage: We may collect non-personal data, such as browser type or IP address, through cookies or similar technologies to improve our website experience.

2. How We Use Your Information

- To process and confirm your bookings and manage your stay.

- To communicate with you about your reservation, experiences, or inquiries.

- To personalize your experience, such as tailoring dining or activity recommendations.

- To improve our services and website functionality based on usage data.

- To comply with legal obligations under Moroccan law.

3. Sharing Your Information

- We share your information with trusted third-party service providers (e.g., payment processors or partner chefs) only as necessary to fulfill your booking or experience.

- We do not sell or share your personal information for marketing purposes without your consent.

- We may disclose information if required by law or to protect the safety of our guests or property.

4. Data Security

- We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.

- Payment information is processed securely through trusted payment gateways.

5. Data Retention

- We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by Moroccan law.

6. Your Rights

- You may request access to, correction of, or deletion of your personal information by contacting us at [insert contact email or phone].

- You can opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails.

7. Cookies

- Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

- Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Updates to This Policy

- We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

10. Contact Us

- For questions or concerns about this Privacy Policy, please contact us using the contact link at the bottom of this page

 

Effective Date: August 27, 2025